January 13, 2022 Customer Service, Fintech, Outsourcing, Uncategorized Financial Services CX: Customer-Centric Strategy is Crucial By Louis Ochoa Facebook Twitter Pinterest linkedin Telegram According to a Harvard Business Review survey, 64% of financial services companies consider improving the customer experience to be a T...Continue reading
September 16, 2021 Customer Service, Fintech, Technology Building Customer Relationships During The 5th Industrial Revolution By Sean Bennett Facebook Twitter Pinterest linkedin Telegram According to the World Economic Forum, we are standing at the threshold of the 5th Industrial Revolution (5IR). Loosely described ...Continue reading
August 07, 2019 Company News, Customer Service, Fintech, Technology Innovation Is Shaping The Auto Industry By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram I recently took part in a panel discussion at the Automotive Intelligence Summit, a C-level meeting of the minds for executives at comp...Continue reading
July 18, 2019 Company News, Fintech The Practical Uses of A.I. in Auto Loan Collections and Servicing By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Sean Bennett, our Vice President of Business Technology, will headline a panel next week at the Automotive Intelligence Summit. Titl...Continue reading
May 06, 2019 Company News, Fintech, Technology REFLECTIONS FROM LENDIT FINTECH By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram I recently attended LendIt Fintech, which is pegged as the world’s leading event in financial services innovation. With more than 5,00...Continue reading
March 11, 2019 Company News, Compliance, Fintech WATCH A RECORDED VERSION OF OUR COMPLIANCE WEBINAR By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Last week, our Chief Compliance officer Robert Caracciola, J.D., took part in an important discussion during a SubPrime Auto Finance Ne...Continue reading
December 05, 2018 Fintech, Technology Technology Continues to Transform Auto Industry By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram I recently attended Used Car Week, a weeklong event that brings together all corners of the used car, auto finance and remarketing indu...Continue reading
November 30, 2018 Compliance, Fintech Regulatory Compliance: Plan, Test, Respond By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram I recently took part in a panel discussion at Used Car Week alongside Michael Thurman of Thurman Legal, and Mike Trainor of S&A Com...Continue reading
October 23, 2018 Compliance, Fintech Reflections from Lend360: What’s next in online lending? By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Earlier this month, I had the opportunity to attend Lend360, a conference that brings together the best and brightest minds in the onli...Continue reading
July 19, 2018 Fintech Compliance Considerations for Fintech Organizations By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Since the days of the Medici family and the rise of their 15th century banking system operation in Florence-Italy, the financial servic...Continue reading