June 24, 2025 Embedded Servicing, Embedded Servicing as a Service (ESaaS), Outsourcing, Uncategorized Why Third-Party Outsourcing Is the Next Big Growth Driver By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Why Third-Party Outsourcing Is the Next Big Growth Driver In today’s dynamic business landscape, outsourcing has evolved from a cost-c...Continue reading
June 19, 2025 Capital Market Services, Collections, Customer Service, Embedded Servicing as a Service (ESaaS), Equipment Finance, finance trends, Loan Servicing, Loss Mitigation, Outsourcing When Equipment Loans Fall Behind, Who Has Your Back? Rising Delinquencies Signal a Critical Moment for Lenders and Investors By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In May, 60-plus-day delinquencies in equipment loan and lease ABS surged by 34 basis points, according to KBRA’s Equipment Loan & L...Continue reading
June 16, 2025 Auto Financing, Collections, Loan Servicing, Subprime Auto Loans Driving Forward: How Smart Servicing Can Help Lenders Navigate the Rising Tide of Auto Loan Delinquencies By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Auto loan delinquencies are reaching historic highs — but smart, empathetic servicing can be the difference between charge-offs and rec...Continue reading
June 11, 2025 Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans The Repo Surge Is Real: Why Now Is the Time to Rethink Your Recovery Strategy By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram The Repo Surge Is Real: Why Now Is the Time to Rethink Your Recovery Strategy With repossession assignments up 50% year over year, len...Continue reading
June 07, 2025 Auto Financing, Embedded Servicing as a Service (ESaaS), Loan Servicing NAF 2025 Recap – Subprime Market Shifts and Servicing Smarts By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram NAF 2025 may be behind us, but the conversations, connections, and clarity around subprime auto finance are just getting started. This...Continue reading
May 30, 2025 Auto Financing, Collections, Customer Experience, Customer Service, Loan Servicing, Outsourcing From Collections to Connection – Why Negotiating with Empathy Protects Your Bottom Line and Your Brand By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In today’s fast-changing financial landscape, collections isn’t just about recovering past-due accounts. It’s about preserving relation...Continue reading
May 25, 2025 Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loss Mitigation, Primary Loan Servicing Why Outsourced Loan and Account Servicing Is the Key to Customer-Centric Success By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In today’s competitive financial landscape, lenders and fintech companies face a balancing act: grow their portfolios, manage risk, and...Continue reading
May 19, 2025 Backup Loan Servicing, Collections, Compliance, Contracting, Equipment Finance, finance trends, Fintech, Loan Servicing, Primary Loan Servicing Navigating Economic Crosswinds in 2025: What Equipment Finance Providers Should Watch By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram The Federal Reserve Bank of Chicago’s recent economic outlook, presented by Principal Business Economist Martin Lavelle at the Equipmen...Continue reading
May 14, 2025 Auto Financing, Backup Loan Servicing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Primary Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans AFS East 2025 Recap: Driving Innovation in Auto Finance Servicing By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Another year, another powerful showing at AFS East 2025, and this year’s conference didn’t disappoint. Held in Nashville, the event bro...Continue reading
May 14, 2025 ABS, Backup Loan Servicing, Capital Market Services, finance trends, Loan Servicing, Outsourcing, Primary Loan Servicing DealCatalyst 2025 Recap: Private Credit & Direct Lending Trends from Nashville By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram The 2025 DealCatalyst Private Credit Direct Lending Conference in Nashville was a powerful reminder of how fast the private credit spac...Continue reading