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Company News

Home » Archive by Category "Company News"
April 05, 2023
Company News, Press Release

Under New Management

  • By author-avatar Servicing Solutions
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At Servicing Solutions, we are thrilled to announce the appointment of our new CEO, Del Meeks, as we begin an exciting new chapter in o...

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March 03, 2023
Company News, Philanthropy, Press Release, Uncategorized

Servicing Solutions and The Orangewood Foundation

  • By author-avatar Andrew Coffey
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Servicing Solutions, a leading provider Call Center and loan servicing solutions, has chosen to fundraise for Orangewood Foundation, a ...

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February 09, 2023
Company News, Customer Service, Uncategorized

Predictive Service: The Key To Happy Customers

  • By author-avatar Andrew Coffey
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As I have pointed out in previous blog posts, customer expectations related to the level and speed of service they receive from brands ...

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December 20, 2022
Collections, Company News, Customer Service, Outsourcing

Should Credit Unions Consider Outsourcing?

  • By author-avatar Cesar Guzman
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A recent Credit Union Times column asks the important question “Is Operational Outsourcing Worth A Second Look?” It’s a good questio...

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March 07, 2022
Company News, Customer Service, Outsourcing

The Benefits of a Nearshore/Domestic Contact Center Blend

  • By author-avatar Cesar Guzman
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The demand for nearshore contact center support has grown significantly in recent years, according to organizations such as Forrester R...

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February 02, 2022
Company News, Training & Development

Why Empathetic Leadership Makes Good Business Sense 

  • By author-avatar Andrew Coffey
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The business climate of 2021 will long be known for what’s been dubbed “The Great Resignation.”  With an average of 3.9 million workers...

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July 08, 2020
Company News, Customer Service, Remarketing

Servicing Solutions CEO Provides Commentary For Auto Remarketing

  • By author-avatar Servicing Solutions
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Servicing Solutions President & CEO Louis Ochoa recently penned an important commentary for Auto Remarketing magazine. In the artic...

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June 30, 2020
Company News

What Does the California State Assembly’s decision to vote down the Homeowner, Tenant and Consumer Relief Law of 2020 mean?

  • By author-avatar Servicing Solutions
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June 01, 2020
Company News, Compliance, Remarketing

Experian Dashboard: Many Americans Still Planning Auto Purchase

  • By author-avatar Servicing Solutions
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Experian has created a dashboard to track consumer sentiment during COVID-19. A review of the data shows that 20 percent of Americans a...

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May 20, 2020
Company News, Customer Service

How we are supporting our customers during COVID-19

  • By author-avatar Servicing Solutions
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Andrew Coffey, our Vice President of Client Relations, discusses how we are helping our customers during these challenging times.

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Recent Posts
  • Photo by Matthew Henry
    Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans
  • Chalk drawing, check mark on outstanding.
    Enhancing Customer Service: Building a Strong Loan Servicing Team
  • Man in business shirt playing with toy blocks on wood desk. There are compliance related words printed on the blocks
    Effective Ways to Handle Loan Servicing Disputes and Complaints: Tips and Strategies

Giving Back to the Community

We are honored to support local non-profit organizations that help mitigate hunger and food insecurity with compassion for those less fortunate such as Mary’s Kitchen and the North Texas Food Bank.

Mary’s Kitchen is a volunteer organization whose aim is to provide compassionate care for the less fortunate of Orange County, California. All services are conducted in a manner, which preserves dignity. One hundred percent of monetary donations received go directly to maintain the services provided for our guests.

The North Texas Food Bank is committed to a hunger-free, health North Texas and works to close the hunger gap by providing access to nutritious food. Every dollar donated to NTFB provides access to three healthy meals for hungry North Texans, and 94 percent of every dollar goes directly to hunger relief programs.

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Servicing Solutions and its affiliated companies do not perform repossessions in any state, but contract with professional, fully vetted, and properly licensed (in states with licensure requirements) recovery agents.

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