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Technology

Home » Archive by Category "Technology"
April 05, 2021
Compliance, Customer Service, Outsourcing, Technology, Training & Development, Uncategorized

Do It Yourself or Do It For Me? A Crucial Contact Center Strategy Consideration

  • April 5, 2021
  • By author-avatar Andrew Yudin
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From auto repair or home improvement in our personal lives, to accounting or marketing services in our professional lives, the decision...

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March 25, 2021
Customer Service, Outsourcing, Technology

The Value of Proactive Customer Service

  • March 25, 2021
  • By author-avatar Cesar Guzman
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After completing a comprehensive study of more than 6,000 consumers, Gartner points to the many benefits of a proactive approach to cus...

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April 09, 2020
Technology, Training & Development, Uncategorized

Converting Face-to-Face Training to Virtual Training On the Fly

  • February 8, 2021
  • By author-avatar Kristin Andreasen
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Over the course of my career, I’ve been an advocate for ongoing employee development. In other words, I’ve always believed that traini...

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February 05, 2020
Remarketing, Technology

Consider your Remarketing Strategy in Light of Used Vehicle Market Fatigue

  • February 8, 2021
  • By author-avatar Servicing Solutions
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In a recent video commentary, KAR Global’s Chief Economist Tom Kontos reported that after seven months of consecutive average wholesale...

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August 26, 2019
Compliance, Technology

Is your company ready for new CFPB collection call limitations?

  • February 8, 2021
  • By author-avatar Servicing Solutions
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The Consumer Finance Protection Bureau is ready to implement new regulations to limit the frequency of collection calls to consumers. ...

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August 07, 2019
Company News, Customer Service, Fintech, Technology

Innovation Is Shaping The Auto Industry

  • February 8, 2021
  • By author-avatar Servicing Solutions
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I recently took part in a panel discussion at the Automotive Intelligence Summit, a C-level meeting of the minds for executives at comp...

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May 06, 2019
Company News, Fintech, Technology

REFLECTIONS FROM LENDIT FINTECH

  • February 8, 2021
  • By author-avatar Servicing Solutions
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I recently attended LendIt Fintech, which is pegged as the world’s leading event in financial services innovation. With more than 5,00...

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March 27, 2019
Company News, Press Release, Technology

SERVICING SOLUTIONS CHOOSES DASCEQ’S INNOVATIVE A.I. PLATFORM

  • February 8, 2021
  • By author-avatar Servicing Solutions
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Servicing Solutions is pleased to announce that it has selected Dasceq, a SaaS provider of Artificial Intelligence (AI) analytics produ...

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January 28, 2019
Company News, Customer Service, Technology

Servicing Solutions Chooses Interactions Intelligent Virtual Assistant to Enhance the Customer Experience

  • February 8, 2021
  • By author-avatar Servicing Solutions
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Servicing Solutions today announced that it is partnering with Interactions, LLC, the leading provider of Intelligent Virtual Assistant...

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December 05, 2018
Fintech, Technology

Technology Continues to Transform Auto Industry

  • February 8, 2021
  • By author-avatar Servicing Solutions
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I recently attended Used Car Week, a weeklong event that brings together all corners of the used car, auto finance and remarketing indu...

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Recent Posts
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    Do It Yourself or Do It For Me? A Crucial Contact Center Strategy Consideration
    April 5, 2021
  • shutterstock_294791717
    The Value of Proactive Customer Service
    March 25, 2021
  • Happy,African,American,Telephonist,In,Front,Of,Computer
    The Growing Importance of the Universal Agent
    February 17, 2021

Giving Back to the Community

We are honored to support local non-profit organizations that help mitigate hunger and food insecurity with compassion for those less fortunate such as Mary’s Kitchen and the North Texas Food Bank.

Mary’s Kitchen is a volunteer organization whose aim is to provide compassionate care for the less fortunate of Orange County, California. All services are conducted in a manner, which preserves dignity. One hundred percent of monetary donations received go directly to maintain the services provided for our guests.

The North Texas Food Bank is committed to a hunger-free, health North Texas and works to close the hunger gap by providing access to nutritious food. Every dollar donated to NTFB provides access to three healthy meals for hungry North Texans, and 94 percent of every dollar goes directly to hunger relief programs.

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