June 27, 2025 Auto Financing, Collections, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Repossession and Remarketing Services, Subprime Auto Loans Outsourced Auto Servicing: The Remedy for Your Portfolio’s Pain Points By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Outsourced Auto Servicing: The Remedy for Your Portfolio’s Pain Points Lenders who manage auto portfolios in-house are feeling the squ...Continue reading
June 26, 2025 Collections, Compliance, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Outsourcing From In-House to Embedded: Transforming Loan Servicing with Outsourced Expertise By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Unlock Seamless Loan Management with Embedded Servicing as a Service In today’s competitive lending landscape, delivering an exception...Continue reading
June 19, 2025 Capital Market Services, Collections, Customer Service, Embedded Servicing as a Service (ESaaS), Equipment Finance, finance trends, Loan Servicing, Loss Mitigation, Outsourcing When Equipment Loans Fall Behind, Who Has Your Back? Rising Delinquencies Signal a Critical Moment for Lenders and Investors By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In May, 60-plus-day delinquencies in equipment loan and lease ABS surged by 34 basis points, according to KBRA’s Equipment Loan & L...Continue reading
May 30, 2025 Auto Financing, Collections, Customer Experience, Customer Service, Loan Servicing, Outsourcing From Collections to Connection – Why Negotiating with Empathy Protects Your Bottom Line and Your Brand By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In today’s fast-changing financial landscape, collections isn’t just about recovering past-due accounts. It’s about preserving relation...Continue reading
May 25, 2025 Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loss Mitigation, Primary Loan Servicing Why Outsourced Loan and Account Servicing Is the Key to Customer-Centric Success By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In today’s competitive financial landscape, lenders and fintech companies face a balancing act: grow their portfolios, manage risk, and...Continue reading
May 14, 2025 Auto Financing, Backup Loan Servicing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Primary Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans AFS East 2025 Recap: Driving Innovation in Auto Finance Servicing By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Another year, another powerful showing at AFS East 2025, and this year’s conference didn’t disappoint. Held in Nashville, the event bro...Continue reading
May 03, 2025 Company News, Customer Experience, Customer Service, Fintech, Loan Servicing, Outsourcing, Repossession and Remarketing Services From Captive Roots to Industry Partner: The Genesis of Servicing Solutions By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In today’s lending environment, choosing the right loan servicing partner isn’t just about price—it’s about trust, experience, and resu...Continue reading
April 26, 2025 Auto Financing, Collections, Compliance, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Subprime Auto Loans Tariffs, Outsourced Services, and Your Business: What’s Really at Stake? By Ditrick Dunn Facebook Twitter Pinterest linkedin Telegram As the global economy evolves, questions about tariffs and their impact on business are increasingly common—especially for lenders and ...Continue reading
February 19, 2025 Auto Financing, Collections, Company News, Customer Experience, Customer Service, Loan Servicing, Training & Development The Star Standard: How Our Leadership Guru Transforms Servicing Teams By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In the world of loan servicing, success isn’t just about having the right technology or the most efficient processes—it’s about people....Continue reading
August 12, 2024 Backup Loan Servicing, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Outsourcing, Primary Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans Redefining Loan Servicing: A Fresh Approach with Servicing Solutions By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram The current state of the loan servicing industry faces significant challenges, primarily due to a reliance on sales-driven leadership t...Continue reading