October 13, 2023 Customer Experience Compassion in a Transactional Space By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram The customer journey and the team that supports it often serve as the face or voice of a company. It is where customers interact direct...Continue reading
August 04, 2023 Customer Experience, Subprime Auto Loans Interview: Andrew Coffey on APR and Credit Health By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram To many, August is known as the peak season to purchase a new or used vehicle. Dealerships are clearing out their inventory to make roo...Continue reading
May 25, 2023 Customer Experience, Customer Service, Subprime Auto Loans Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Subprime Auto Loans pose a higher risk of default, making it critical for lenders to leverage effective loan servicing strategies. In t...Continue reading