November 10, 2023 Training & Development Interview: Andrew Coffey Discusses Employee Development By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram Leadership is an important responsibility that impacts many beyond those with the title. At face value, a leader (e.g., supervisor, shi...Continue reading
October 13, 2023 Customer Experience Compassion in a Transactional Space By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram The customer journey and the team that supports it often serve as the face or voice of a company. It is where customers interact direct...Continue reading
August 18, 2023 Auto Financing, Uncategorized Nuance, Optimism, Uncertainty, and Other Recent Trends in Auto Finance Data By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram TransUnion recently released its latest Credit Industry Insights Report (CIIR), a quarterly publication that provides details and persp...Continue reading
August 04, 2023 Customer Experience, Subprime Auto Loans Interview: Andrew Coffey on APR and Credit Health By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram To many, August is known as the peak season to purchase a new or used vehicle. Dealerships are clearing out their inventory to make roo...Continue reading
July 28, 2023 Outsourcing Bespoke Loan Servicing and the Value of Personalization By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram The current economic landscape is prosperous but destitute. Thriving but languishing. Average American non-mortgage debt is at its lowe...Continue reading
July 14, 2023 Training & Development The Productivity Paradox: Work Smarter, Not Longer By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram I worked in the retail and service industry for most of my early professional career. Every day, I would clock into my job and typicall...Continue reading
July 06, 2023 Company News Meet Some of Our Newest Teammates By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram I started working at Servicing Solutions a little over a month and a half ago. Andrew Coffey reached out to me about an opportunity to ...Continue reading
June 28, 2023 Collections, Customer Experience, Customer Service, Outsourcing Borrowers (and Lenders) are Gearing Up for the Return of Student Loan Repayments By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram Earlier this month, President Biden authorized a bill that suspended the US government's debt ceiling until 2025 to avoid the country's...Continue reading
June 16, 2023 Collections, Company News, Compliance, Customer Experience, Customer Service, Outsourcing, Subprime Auto Loans Interview: Andrew Coffey Talks NAF Non-Prime Auto Financing Conference By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram Last week, Servicing Solutions attended the NAF Association’s 27th Annual Non-Prime Auto Financing Conference in Plano, TX. Our Chief R...Continue reading