Company News, Press Release, Technology


Servicing Solutions is pleased to announce that it has selected Dasceq, a SaaS provider of Artificial Intelligence (AI) analytics products, to support the collections function.

Dasceq utilizes AI-powered tools to better understand the behavior of a delinquent account, determine the best communication channel, and recommend the best time to reach a customer. The platform provides the best messaging and payment options that lead to the highest success rates in collections, all while ensuring a positive customer experience.

“As we continue to look for ways to increase efficiency and performance, AI tools will play a key role in our success and the ability to provide an excellent customer journey,” said Louis Ochoa, President and CEO, Servicing Solutions. “This type of technology, blended with human interaction, is the right equation for providing value and efficiencies to our clients.”