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Posts by Mike Trainor

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December 01, 2021

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Evolving From The Feedback Economy To The CX Economy

By Mike Trainor

The Feedback Economy. A common (perhaps even overused) buzzword in today’s business climate, it is often discussed as one of the most c...

July 21, 2021

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Servicing Solutions Adds Industry Veteran Jeremy Hettman

By Mike Trainor

Servicing Solutions is pleased to announce the addition of Jeremy Hettman as Vice President of Sales. Jeremy brings nearly 20 years ...

Giving Back to the Community

We are honored to support local non-profit organizations that help mitigate hunger and food insecurity with compassion for those less fortunate such as Mary’s Kitchen and the North Texas Food Bank.

Mary’s Kitchen is a volunteer organization whose aim is to provide compassionate care for the less fortunate of Orange County, California. All services are conducted in a manner, which preserves dignity. One hundred percent of monetary donations received go directly to maintain the services provided for our guests.

The North Texas Food Bank is committed to a hunger-free, health North Texas and works to close the hunger gap by providing access to nutritious food. Every dollar donated to NTFB provides access to three healthy meals for hungry North Texans, and 94 percent of every dollar goes directly to hunger relief programs.

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Posts by Mike Trainor

The Bilingual Customer Experience: It’s About More Than Just Language

Customer Service Is Still Not Human Enough

Subprime Loan Delinquencies on the Rise

Giving Back to the Community